Frequently Asked Questions

Do you offer a design service?

Yes — we offer a personalised kitchen design service to help you create a layout that suits your home and lifestyle. Our design consultations are collaborative, detail-focused, and led by experienced professionals who understand both aesthetics and function. You'll receive a full layout plan and itemised quotation as part of the process.

Are your kitchens bespoke?

While our kitchens are not fully bespoke, they are made-to-order and available in a wide range of high-quality styles, finishes, and configurations. This allows us to deliver a tailored, premium result without the extended lead times or costs of fully bespoke cabinetry.

Do you supply and fit, or just supply?

We offer both supply-only and full supply-and-installation services. Most of our clients opt for our full service, which includes professional installation by experienced, trusted tradespeople to ensure a seamless finish.

How long does the process take?

Once your design is approved and deposit is received, most kitchens are delivered within 4–6 weeks, depending on your chosen range and schedule. Installation typically takes 1–2 weeks, depending on the scale and complexity of the project.

Can you work with my builder or other trades?

Absolutely. We’re happy to coordinate with your existing tradespeople or contractor to ensure everything runs smoothly. Alternatively, we can manage the full installation with our own trusted team.

What areas do you cover?

We work across Norfolk, Suffolk, and surrounding regions. For projects further afield, feel free to get in touch — we’re happy to discuss logistics if it’s a good fit.

Do you offer appliance packages?

Yes — we can supply a full range of trusted appliance brands, either as part of your kitchen package or individually. All appliances come with full manufacturer warranties, and we handle registration where needed.

What kind of warranty do you offer?

All cabinetry and worktops come with a 10-year manufacturer warranty, and our installation work is guaranteed for 12 months. Appliances and lighting are covered by their individual brand warranties. Full warranty and aftercare information is provided with every kitchen.

Can I see samples before committing?

Yes — we provide samples of doors, finishes, and worktops to help you make confident decisions. These can be viewed during your consultation or posted directly to you where appropriate.

How do I get started?

Simply contact us to book your initial design consultation. We’ll guide you through the entire process — from first concepts to final fitting — and ensure you have everything you need to make informed decisions.

Let me know if you’d like a downloadable or webpage-ready layout version, or if you want to add a section for finance options, planning permission, or prepping your space.